- Our Products, Shipping & Returns
Our Products, Shipping & Returns
About our Products
Discovered Objects: We roam the countryside to find wonderful and unique items for our customers. Many of our products are vintage or antique. Expect that these products will probably be rusty, chippy and worn. That is what makes them great!! Sometimes these items are one of a kind and may be slightly different from the item depicted. We try to always mention this in the product description. If you have a special need, please contact us before purchasing. We assure you that we will not send anything out that we would not love to have in our own home!
Furniture we restore: Most of our wooden furniture pieces are vintage or antique. We always try to mention this in the product description. We inspect and make repairs to every piece that we sell to make sure that it is structurally sound and that the doors and drawers are in reasonable working order. Our custom finishes bring each piece back to life, but they are not necessarily "like new". The pieces will still have some of the wear and patina from its prior life. Nothing goes out our doors that we wouldn't be proud to have in our own home!
Furniture we build: Many of the tables and pieces that we build in our workshop are constructed from reclaimed wood and architectural pieces. They may have nail holes, chipped edges, and sometimes a little old paint. They are rustic but that is what makes them awesome!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the continental US.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We ship curated goods through UPS or USPS to the entire US. For other locations, please contact us and we will try to work something out to accommodate you.
Most Small goods are shipped at rate estimate provided by the shipper. Some larger items and benches are shipped at a fixed rate of $150.00.
Furniture and some large items are shipped via a freight shipper to a business or household the continental US at a fixed rate of $350.00 per shipment. If you are ordering more than one item that is being shipped via freight, sometimes we can combine those items into one shipping charge. We will ship items together when possible to reduce your shipping cost.
If you are ordering multiple items and have shipping questions, please contact us.